At FitFlop, we believe in creating footwear that looks amazing and feels even better. That’s why we rigorously test every product to ensure it meets our comfort, durability, and performance standards. The Fit & Wear Trial Specialist plays a vital role in the product development process—organising, managing, and analysing real-world wear tests that shape the future of our footwear.

This is a hands-on role requiring strong organisational skills, a problem-solving mindset, and a keen eye for detail. The Fit & Wear Trial Specialist will work closely with the Research & Development team to coordinate wear trials, track test samples, and gather valuable feedback from testers. If you’re passionate about footwear, enjoy problem-solving, and thrive in a fast-paced environment, this could be the perfect role for you.

The Responsibilities:

Wear Trial Coordination & Testing

• Build and maintain a database of wear testers, categorised by end-use
• Coordinate wear trials across both UK and Asia, tracking all ongoing testing.
• Assist in selecting wear testers based on trial needs and requirements.
• Ensure testers follow wear test protocols and provide structured feedback.
• Track and document test progress, wear patterns, and any reported issues.

Product Feedback & Analysis

• Collect, organise, and summarise wear test feedback in a structured format.
• Work closely with the R&D and Product Development teams to highlight key insights and areas for improvement.
• Identify trends in tester feedback and contribute to potential solutions for product challenges.
• Liaise with Product Development teams in China and Vietnam to provide consolidated feedback and recommendations.

Sample Management & Organisation

• Maintain and track wear test samples across both UK and Asia teams, ensuring they are distributed, and feedback is collected on time.
• Organise and label samples accurately for various wear trials.
• Work with the product teams to ensure test samples meet specifications prior to hand-out.
• Oversight of gold seal samples and sample season
• Archive management

Process Improvement & Problem-Solving

• Continuously refine wear testing processes to improve efficiency, accuracy, and reliability.
• Work proactively to streamline tracking, data collection, and reporting methodologies.

The Person:

• Problem-Solving Mindset – Thinks critically and finds solutions when challenges arise.
• Detail-Oriented & Organised – Able to manage multiple wear trials per season, track samples, and maintain accurate data.
• Passion for Products – Curious about how things work and excited to help shape industry-leading footwear.
• Great Communicator – Comfortable working with cross-functional and global teams, as well as external testers.
• Proactive & Self-Motivated – Takes initiative and thrives in a fast-paced environment.
• Experience in footwear, apparel, or product testing.
• A background in product development.
• An understanding of footwear science and biomechanics.
• Familiarity with data collection and analysis methods.

The Benefits:

• 👟 Product Allowance
• ⏰ Hybrid and flexible working hours
• ☀️ Summer Fridays (6 ½ days in July and August on Fridays)
• 🎂 A day off for your Birthday
• 🌴 25 days holiday + Bank Holidays
• 🗺️ Work from anywhere for 2 weeks
• 🚼️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees)
• 💆‍♀️ Wellbeing Program – Retail Trust, Sanctus Coaching and Calm App
• 📚 Career development allowance ( Personal allowance to use on career development)
• 🏥 Private health care and or dental care (provided by AXA and DenPlan
• 🤩 Socials organised by Wellbeing and Feel Good group
• ➡️ Check out our careers page to learn more!