FitFlop is hiring for a Planning Assistant Manager to join our Vietnam Operations team in Ho Chi Minh City. You will work closely with suppliers and factories across Asia as well as our Global Planning Team based in London.

You will have already gained experience working within a supply chain or operations function, ideally within the footwear or fashion industry. You will be comfortable working with data and numbers, and an excellent understanding of MS Excel.

The Responsibilities:

• Plan from order receiving to shipment arrangement.
• Verify Buy-Ready status with factories and development team before monthly PO issued.
• Enforce PO confirmation deadline with factories after PO download.
• Generate factory order consolidations and prepare factory production reports.
• Analyze factory daily output reports, ensuring factories are working towards and achieving set targets.
• Attend weekly conference calls with multi-functional team and all factories, to discuss all production and delivery issues.
• Work directly with factory teams to improve Goods Ready Date (GRD).
• Coordinate revised schedules and early production processes for when factories run ahead of targets.
• Regularly visit factories to discuss all issues in person related to materials, pre-production, production, and deliveries.
• Create weekly Exceptional & Outstanding Report in respect of customer order status, shipping updates and opportunities to improve commercial outcome.
• Act as a ‘point of reference’ for ad hoc reporting and information requirements.
• Update and issue the Weekly Risk Report.
• Distribute T1 factory and T2 supplier capacity plan via MRP and Capacity Plan.
• Report monthly Operations Report (On-time delivery, Buy-Read).

The Person:

• You will have already gained good experience working within supply chain or operations functions and processes.
• Excellent understanding of Excel and use of systems to drive data analysis.
• Know how to manage the monthly order cycle.
• Passionate about achieving high levels of service.
• Firm, clear and consistent in all respects.
• Detailed and precise.
• An excellent communicator.
• Able to manage expectations, change and conflict resolution.
• Able to influence / establish credibility and trust with the UK / Asia teams.
• Culturally aware.
• Fluent in English written and oral.
• Competent in Mandarin written and oral preferable.
• Working knowledge of the footwear manufacturing beneficial.

The Benefits:

We’re all about giving people the tools to be the best they can be. Because, when we’re at our best (happy and healthy) together we have the power to do something amazing and really deliver. Our benefits include medical and social insurances, pension contribution, holiday, free pairs and product discounts, FitFlop Feel-Good program (including everything from mindfulness to financial wellbeing) and a full blended learning and development calendar.

Equal Opportunities

FitFlop is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds, regardless of age, gender identity, sexual orientation, disability, neurodivergence, ethnicity, religion or belief, or any other characteristic protected by law.

We actively encourage neurodivergent candidates and individuals with disabilities to apply. If you require any reasonable adjustments during the application or interview process, please let us know. We are committed to providing an accessible and supportive recruitment experience.