NetSuite Administrator - 12-month fixed term contract

As we expand our global product offering and customer channels, we’re seeking a dedicated NetSuite Administrator to take full ownership of our ERP platform. This role is ideal for someone who thrives on optimising systems, enabling business efficiency, and ensuring NetSuite evolves in line with strategic and operational needs.

You’ll be responsible for the day-to-day administration, configuration, and enhancement of our NetSuite environment. Working closely with cross-functional teams, you’ll deliver scalable solutions, support business users, and maintain platform integrity and performance.

The Responsibilities:

• Serve as the primary administrator for NetSuite, managing configurations, workflows, user roles, permissions, and system updates.
• Translate business needs into NetSuite solutions, including dashboards, reports, saved searches, and customizations.
• Monitor system performance and proactively identify opportunities for improvement or automation.
• Provide NetSuite training and support to end users, acting as the internal SME for the platform.
• Stay current with NetSuite releases and industry best practices to recommend and implement enhancements.
• Lead vendor engagement and procurement activities for NetSuite-related services or integrations.
• Maintain documentation for system configurations, processes, and user guides.
• Support audits, compliance, and data integrity initiatives through effective system governance.
• Collaborate with stakeholders to prioritize platform enhancements and ensure alignment with business goals.

The Person:

• Proven experience as a NetSuite Administrator, ideally with NetSuite certification or equivalent hands-on expertise.
• Strong understanding of ERP systems and NetSuite modules (e.g., Financials, Inventory, CRM, Procurement).
• Skilled in system configuration, scripting, and workflow automation.
• Excellent problem-solving skills and attention to detail.
• Strong communication and stakeholder management abilities.
• Experience supporting cross-functional teams in fast-paced environments.
• Familiarity with Agile or hybrid project delivery methodologies is a plus.
• Self-starter with a proactive mindset and ability to work independently.
• Comfortable working with third-party vendors and offshore teams.
  

Desirable Skills & Experience:

• Practical, open minded and adaptable
• Must have good communication, organization, and team building skills; articulate and able to adapt to group dynamics.
• Good knowledge of retail technology processes and practices particularly in the footwear space
  

The Benefits:

• 👟 Product Allowance
• ⏰ Hybrid and flexible working hours
• ☀️ Summer Fridays (6 ½ days in July and August on Fridays)
• 🎂 A day off for your Birthday
• 🌴 25 days holiday + Bank Holidays
• 🗺️ Work from anywhere for 2 weeks
• 🚼️ WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees)
• 💆‍♀️ Wellbeing Program – Retail Trust, Sanctus Coaching and Calm App
• 📚 Career development allowance ( Personal allowance to use on career development)
• 🏥 Private health care and or dental care (provided by AXA and DenPlan
• 🤩 Socials organised by Wellbeing and Feel Good group
• ➡️ Check out our careers page to learn more!