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Head of CRM (0631)

  • Country:
    UK
  • Division:
  • Job Type:
    Permanent

Our customers are at the heart of what we do, and as we continue to grow we are looking for an exceptional Head of CRM to help scale our digital growth even further. You’ll spearhead the global CRM strategy by developing and executing a comprehensive strategy to increase our customer loyalty and retention metrics, using innovative and personalised CRM communications.

You’ll need to have amazing stakeholder management and leadership skills alongside knowledge of developing deep customer insights to directly shape the customer lifestyle and touchpoints. What’s more, you’ll be data driven and have heaps of experience in looking at numbers that drive retention.

 

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