We’re looking for an ambitious and highly organised Customer Service Coordinator to be the eyes and ears of our B2B UK ECommerce accounts. You’ll provide world class sales-focused customer service, either on the telephone or via e-mail, working alongside our eCommerce Key Account Managers. You’ll be the voice of FitFlop to our customers, so you’ll need to be energetic, professional, confident and great at building rapport with people at different levels with different demands.
You’ll also find yourself working very closely with our Marketing and Operations teams, gaining insight into how these departments work. You’ll have expert attention to detail and problem-solving skills along with experience in a similar Customer Service role.
We’re all about giving our people the tools to be the best they can be. Because when we’re at our best (happy and healthy) together we have the power to do something amazing and really deliver.
Our benefits include private health or dental insurance, pension contribution, 25 days holiday, free pairs & product discounts, FitFlop Feel-Good programme (including everything from mindfulness to financial wellbeing) and a full blended learning and development calendar.